Act as the initial contact for internal and external customers. Provides general support to the Human Resources department functions. Functions as a first point of contact for all Human Resources customers. Answer phone respond to and/or direct issues as appropriate. Reports to HR Manager. Other duties as assigned. Responds to all customer requests assist external customers applicants new hires current staff members and leadership while demonstrating excellent customer service. Maintains a confidential environment. Maintains knowledge of human resources policies and procedures benefits and performance management in order to provide accurate information whenever possible. Identifies and refers concerns to the appropriate HR Representatives. Maintains HR Front Desk Resource Manual with current information. Provide guidance and support to employment candidates for access to the electronic employment application process. Register employment candidates for scheduled interviews and coordinate all interviewing paperwork. Monitor and update schedule for candidates appointments with hiring leaders on the Froedtert campus. Performs data entry into the HRIS systems with the highest level of accuracy. Maintain knowledge of information technology to assist with workflow enhance communication and accurate reporting of information. Complete data entry of Corrective Action Reports into Lawson on a bi-weekly basis. Forward Corrective Action Reports to appropriate Human Resources Consultant for review and signature. Coordinate and assist new staff members and internal transfers with completion of pre-employment paperwork and requirements prior to start or transfer date. Maintains information for new staff ID badge request and communicates id badge information to the Security Department. Collect and review for completeness all benefits paperwork from new and/or current staff members forwarding documentation to the Benefits Department. Distribute and organize mail/correspondence for the Human Resources Department per department standards. Flagging priorities and routing urgent issues to appropriate available staff. Coordinate and manage all Direct Deposit documentation with the highest level of accuracy. Maintain tracking of all completed direct deposit forms prior to sending to the Payroll Department at Woodland Prime in secured transport bag. Process Background Information Disclosure Form (HFS-64) for Volunteer Services. Background check information sent to Manager of Volunteer Services for review and retention in Volunteer Department files. Process internal and external Employment Verification requests in a timely manner. Forwards Employment Verification request that require salary information to the Payroll Department for completion. Monitors and orders department office supplies on a weekly basis. Maintains adequate supply of appropriate forms for the Human Resources Department. Documents and coordinates maintenance request for office equipment. Facilitate parking pass distribution for over-sized vehicles parking in valet parking lot. Provides back up support to the Sr Human Resources Assistant responsibilities as needed

Skills:

General office/ clerical experience preferably in human resources environment - Required: 2 Years Knowledge of personal computers and working knowledge of MS Office programs such as Outlook Word and Excel. Accurate keyboarding skills. - Required

Education:

Bachelors Degree in Human Resources or related field - Highly desired High School diploma or equivalent - Required

Languages: English  Read  Write  Speak Attachments:    Skills and Experience Skills:

Required

• AUDIT
• DETAIL-ORIENTED
• ADMINISTRATIVE/HUMAN RESOURCES
• ADMINISTRATION/COMPUTER

Additional

Languages: English( Speak, Read, Write )